Long-term collective effort gets the results

• A raft of environmental measures form part of Tallinn water utility's EMAS strategy
• Today, it uses 88 % of biogas produced on-site thanks to waste separation measures introduced

Tallinna Vesi is the largest water utility company in Estonia, providing drinking water and wastewater disposal services to customers in the capital city and its surrounding areas. 

Positive incentives for employees are closely related to information, education and training activities. While information and training are often the first steps, this measure focuses on positive incentives to perpetuate or strengthen environmentally friendly behaviour.

Undercover energy agents

Sherrifs track down energy villains

Full-scale waste scheme

Changing the company business model can involve new services, products and approaches to sourcing resources and dealing with customers. The motivation could be to capitialise on a new value proposition aimed at current or new customers or to enter a totally new market niche.

A 'smart meter' is an electronic device that can measure and control energy or water consumption through two-way interaction between a measurement unit and a control unit. Meters are available for electricity, gas and water gas consumption. The difference between a smart meter and conventional metering is the storage of data usage, identification of resource use by individual appliances/machines, and potentially the control of the resource use.